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4.1 | 385 Reviews

5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology

LG WT7400CW

Available in 2 Color(s)

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity
  • TurboWash3D™ Technology / 6Motion™ Technology
  • Smart Pairing™ and ThinQ® Technology with ThinQ Care

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

See More

 
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See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHART

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Powerful Clean in 29 min

Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

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Warranty & Certifications

1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

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Fit More in Every Load.

With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

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Smooth Surface Helps Prevent Snags

Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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The Ultimate Laundry Hack

With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Watch Video

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

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Water Plus - Whenever You Choose

The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHART

Powerful Clean in 29 min Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

Warranty & Certifications 1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

Fit More in Every Load. With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

Smooth Surface Helps Prevent Snags Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

The Ultimate Laundry Hack With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Water Plus - Whenever You Choose The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity
  • TurboWash3D™ Technology / 6Motion™ Technology
  • Smart Pairing™ and ThinQ® Technology with ThinQ Care
  • Water Plus
  • ColdWash™ Technology
  • NeverRust™ Stainless Steel Drum
LAUNDRY APPLIANCE CAPACITY
Capacity 5.5 cu. ft.
SUMMARY
Delay Wash Yes
Dial-A-Cycle™ Yes
Electronic Control Panel with LED Display Yes
Intelligent Electronic Controls with Dual LED Display Yes
Electric Dryer Option DLE7400WE
Gas Dryer Option DLG7401WE
Series LG
Touch Buttons Yes
Type Top Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 1
ENERGY STAR® Certified Yes
IMEF 2.76
IWF 3.2
WASHER PROGRAMS
No. of Washer Programs 8
Washer Programs Pre-wash+Normal, Bedding, Deep Wash, Delicates, Heavy Duty, Normal, Speed Wash, Tub Clean
No. of Washer Options 16
Washer Options Add Garmets, Signal, Control Lock, Tub Clean, Rinse+Spin, Stain Care, TurboWash®, Cold Wash, Delay wash, Extra Rinse, Remote Start, Soak, Speed Wash, Spin Only, Water Plus, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Hot, Semi Warm, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash 3D®
ColdWash™ Option Yes
SmartRinse™ Jet Spray System Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Remaining Time Display/Status Indicator(s) Yes
True Balance® Anti-Vibration System Yes
3-Tray Dispenser Yes
Add Garment Indicator Yes
Forced Drain System Yes
SlamProof™ Lid Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wifi Yes
MOTOR
Axis Vertical
Max RPM 950
Motor Type Inverter Direct Drive Motor
IMPELLER/AGITATOR
Impeller Yes
MATERIALS AND FINISHES
All Available Colors Graphite Steel (V), White (W)
Cabinet Painted Steel
Lid Silver - Transparent Glass
NeveRust™ Stainless Steel Drum Yes
NeveRust™ Stainless Steel Washplate Yes
POWER SOURCE
Washer Electrical Requirements 120V @ 60Hz.
Ratings CSA Listed
Washer Power Source Type Electric
DIMENSIONS
Carton (WxHxD) 29 5/8" x 46 3/8" x 31 3/8"
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/4" H with lid open)
Weight (Carton) 140 lbs.
Weight (Product) 132.3 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174026625

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 5,556K 02/20/2023

Owner's Manual Spanish 5,594K 02/20/2023

Get Adobe Reader

* Documents require Adobe Reader.

LG Spring Buy More Save More Savings Event Rebate

Offer Expires: 4/4/2024 to 5/1/2024 Must be postmarked by: 6/1/2024

Receive up to a $400 rebate with the purchase of qualifying LG Appliances. Rebate form must be postmarked by 6/1/2024.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 2/29/2024 to 5/1/2024 Must be postmarked by: 7/30/2024

Receive up to a $600 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 7/30/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

4.1 out of 5

77% of reviewers recommend this product.

5 Stars

Very pleased

Vasili S 4/10/2024

We are very pleased with this machine. It has tremendous capacity and does a great job of cleaning.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

rebate

edd21 4/10/2024

I was informed of a rebate have not heard 2 months now not happy
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Very happy with purchase 4 1/2 stars

Hbmom 4/9/2024

I have had my LG Top load washer for almost a month. Overall Im very happy with it. I bought it at Costco and the delivery service was amazing they even cleaned the floor under my old washer and carted it away. Ive had no trouble using the washer and signed up for the app but havent really had that occasion to use it or the delayed wash I read the reviews that said it was very difficult to reach into the bottom of the washer but the actuality is that the wash bin is very deep. I am 55 and can reach the whole thing without too much trouble but it is a little bit of a stretch. I really wanted to give it 4 1/2 stars not 4 because it is a little bit noisy and the chime can be a little annoying but I would definitely buy this washer again.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

what rebates

edd21 4/4/2024

bought washer registration on line was informed of rebates applied was informed 2 dys that was 2 weeks ago waiting
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

So fast and quite

LG has great items 4/3/2024

Wow so far this has been the best washer we have had in over 25 years.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Happy with our lg

BeadTer 3/31/2024

Have washed every day for past r weeks. All caught up. Used much less water and electric and clothes much cleaner than before we got our new lg washer. Its quiet and efficient and we are very happy with this make and model. Its big so less loads.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love the connected featured

Casa de frijole 3/31/2024

Very efficient and effective washer Versatile options quiet operation
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

LG should get out of building washers.

Ekul 3/26/2024

I had this washer for 14 months when the motor control went out. This is my 3rd LG washer in 10 years. I will never buy another LG Washer again. Fortunately this time I purchased an extended warranty for this washer. Unfortunately there are 0 technicians in my area so I will receive a full refund and have to purchase another washer.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Great washer

Hil23 3/20/2024

I have had this washer for a while with no problems once I learned what cycles to use. Happy with my purchase so far.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

LOUD/NOISY MACHINE

PNic 3/20/2024

Machine was delivered in late December and there wasnt much washing then so we did not think anything was wrong with the unit. With the first wash we realized it was loud but thought the sound would go away. Unfortunately it only got louder to the point of it sounding like its getting ready to take off like an airplane. We called and Brandsmart sent a tech out and after hearing it he said it was too loud but we needed to call LG as they were the ones responsible for warranty during the first year. After being treated VERY unprofessionally by LGs customer service they eventually had someone come out. The person listened to and heard the loud humming sound but said it was normal as the models are now louder and noisier than previous models Unbelievable - he must be hearing impaired. Called LG and they had another tech come out and he too agreed the noise was abnormal. In fact he said the newer models were quieter than the older models. Still waiting for the unit to be fixed as the third repairman did not have the right tools to fix what they know is a known issue with the model. Just a nightmare and I dont think Ill be keeping the unitmust be a lemon as my previous unit was an older model which worked perfectly and quietly for over 4 years. The only issue was rust coming from a hose which was going to cost over $350 to repair.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Great features

Party Marty 3/20/2024

I am Very happy with this washer as it works fantastic
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Features

Feisty2024 3/19/2024

I bought this in December 2023 and once I figured out the differ cycles Im enjoying it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Big washer

Chayo78 3/17/2024

I bought this last summer because my old washer went out after having it for 16 years . I trust LG products. It all started with my LG cellphone and my love for LG blossomed . All my tvs are LG my refrigerator stove . Lg makes great products . I have never had an issue with any of them. My washer is big and allows me to wash blankets towels and my clothes.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer

Hill823 3/15/2024

Bought this two weeks ago and had no problems with it. Cleans laundry very well. Just needed to learn controls. Only problem is with rebate still waiting for approval after two weeks of claim received status
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Washer

Gkfkln1 3/11/2024

I have had the WT7400 for 4 days. It washes very well and is so quiet. Quiet is very important to my family as the laundry room is near the family room. Although there are no permanent press or towel cycles on the machine nor on the ThinQ app download cycles I have found the deep wash cycle works well for these items. The Bedding cycle provides full tub of water for washing and rinsing. I like receiving a text from the ThinQ app when the laundry is done.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

As Advertised Thus Far

Bhm423 3/10/2024

We decided to buy this model LG Washer on a recommendation from the sales staff at Pacific Sales in Southern California. So far the unit performs well is very quiet and on Turbo Wash completes the cycle very quickly. With no agitator it looks odd however with the extra capacity does not appear to be an issue. One thing that I noticed was that the water does not fill the unit so it must have a low water use feature that as not been an issue. It is just funny to see the clothes washing with very little water.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not happy

Sale8 3/6/2024

I bought the swasher in February 2023 and a few weeks ago I noticed my clothes were all dirty after doing a normal load. Consequently I ended up having to wash a load three times in order to get them clean. I discovered that my washer is only working well on the heavy loads which means a lot of extra water electricity and time especially when its a small load of laundry or delicates. A technician came out from LG who was extremely helpful professional and courteous. He was not able to detect the issue and so calling to lg for further guidance. He was told to inform me that My washer is working fine and that if I need to do heavy loads for everything then thats what I should do. This is completely unacceptable and I felt really sorry for the technician because I know he was just trying to do his job and was relaying what LG head office was telling him. I will never buy an LG washer again. And I will make sure I tell everyone how awful these washing machines are. This is the third one Ive had in eight years and none of them have lasted long. To top it off I absolutely have an issue with my washing machine but you were wiping your hands of it. When a load of five small items for a seven-year-old come out still smelling like a vomit after I wash them twice on normal theres definitely a problem with the washing machine.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Malfunctioning washer

Lasale 3/6/2024

The technician was very professional and courteous 5/5 and tried to troubleshoot. However when he called into LG they told him that there was nothing more that can be done and Im left in the same situation so Im very dissatisfied. Not at all an issue with the technician but rather the company itself.My washer doesnt fill up as much as it should on certain cycles And my clothes keep coming out dirty Resulting in re-washing them and having to pause the wash to flip them myself. Completely unacceptable.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Poorly built

2 Disappointed also 3/5/2024

Only given one star because zero wasnt available. I have had this washer for LESS than a month and its broken. After fours hours of being harassed by your customer service agents I finally got an appointment for a technician to come out two weeks later. Three new parts had to be ordered for the brand new machine that was only used a few times. Another week had passed and I am waiting for thr parts to be delivered before a technician returns to try and repair the washer. I read several reviews before purchasing and the majority were good. I was not expecting Tobe put through the ringer to get a technician out for an evaluation. I hope this problem is resolved ND I get good use beyond a month before the next issues arises. You should be ashamed of the poor products you selling.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Trouble with Spin Cycle

CJO68 3/2/2024

Im still trying to get it to spin without me having to redistribute the clothing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Faulty TechnologyWasher Didnt Last a Year

Mimistace 2/27/2024

Ive had this washer for 7 months and it has become permanently off balance. I called a technician and he said this washer uses shock absorber technology that is known in the industry to fail. Replacement of the shock absorbers costs over $400. It is inexcusable that a washer isnt designed to last a year. LG should issue a recall for this model and stop putting this faulty technology their machines.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Great features poor reliability

Dana1957 2/27/2024

The washer worked fine for about a month and then dumped about 2 gallons of water on the floor. The repair man took a week to come after we contacted the LG company. He could get water to leak into the bottom of the machine but could not determine why so he left. We have not heard back over a week later . It would be nice to have a working washer machine. I would expect better considering the price we paid for a supposedly high end machine.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great Features

Feisty2024 2/23/2024

Washes great and dryer is good. Only one thing is at times pushing in right spot to start both not fan of buttons as I expected better.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Lots of features

Judy 79 2/18/2024

We bought our washer about a year ago and we are so happy we did.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Washer

Oklahoma Phyllis 2/18/2024

It does clean good but sometimes the start button on it and the dryer are hard to pinpoint to push in right spot for it to start.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Awful washer

Laurie 1961 2/13/2024

I bought my new washer in September. After a month it has been nothing but problems. I reached out to my sales person and repair department. They have been to our house 2-3 times already and nothing has been fixed. I truly feel this washer is a lemon. Multiple parts have been ordered but my I fear it will never work like it should. This is a brand new washer that is acting like its 10 years old.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great investment

naja20 2/11/2024

My washing machine unexpectedly quit. I needed a new machine immediately to keep up with my familys daily wash loads. After comparing many machines manufacturers stores and ratings I decided on the LG model. It definitely was a smart purchase. Im so impressed with the efficiency of this washing machine I can do very large loads of laundry in half the time my previous machine did. Were saving water energy time and money and Im getting thoroughly clean clothes. I would highly recommend this machine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Need to be an Engineer.

Chabs2 2/11/2024

Product is good. Unfortunately you almost have to be an Engineer to operate it properly. On some loads I kept getting an E6 error message. These cycles did not finish and did not spin leaving the clothes still soaked in water. Had to turn off and then turn on again and just do the spin cycle to expel the water. I found that when programming the cycle that if the spin cycle height is not programed properly then the spin cycle does not function and you get the E6 error message. Looked up the E6 error message and it is the only message that calls for a service call. It does not need a service all. Just the proper selection for the cycle. Apparently the sensing on the particular cycle does not over ride it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Meets everything I wanted

Jo7548 2/8/2024

We bought our new machine 2 weeks ago and no sooner was it installed that i put in my first wash. Happy Happy Love the LG products and this washing machine is an perfect example. It met all my wants - no agitator large capacity and speed wash. So far it lives up to its brand
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Large capacity

Davedawg 2/8/2024

great capacity and cleaning capability. Easy to use controls and modifiers too.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great product

soozque 2/2/2024

I bought this a month ago and very happy with it. I have the LG stackable in our second home and very happy with those as well
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not in love with it.

Eveee 2/2/2024

I am not happy with this machine. First the pressure sensor had to be replaced because it was not adding enough water. Now its skipping the rinse cycle if I do a normal or speed wash. For this they replaced the control panel. Its still doing it. I was told to do an extra rinse to overcome this issue but when I choose extra rinse the machine changes from normal wash to a deep wash which fills the tub to the top. So now I have to either use heavy duty or delicate for it not to skip the rinse cycle OR I can use the normal cycle twice once with soap and once without. So annoying.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Melia Ochoa Reid 1/29/2024

Love my washier Its in the garage and I love that its WiFi So I can just wait till it tells me its done.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

LG is the best

tag8 1/29/2024

We had an LG for 14 yrs When it no longer worked the automatic choice was LG again Installation was the next day with Lowes
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Good

Luke207 1/29/2024

Large capacity and very quiet. App is easy to use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

LG Washer Review

Sharon4648 1/28/2024

My old washer failed two weeks ago and I was able to purchase this highly rated LG energy efficient washer and have it delivered the next day This washer has a far deeper tub to accommodate larger loads like my bed comforter I really like all of the wash spin temperature and soil options. I appreciate the dispenser system for the detergent and fabric softener which my former machine did not have. It is a very quiet machine and the cycle-ending chimes are fun I highly recommend this product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great Washer Does ... does the job.

LaundryWoman 1/26/2024

At 5.5 cu ft...this holds a lot of laundry. With Normal wash some of the detergent gets stuck on the cloths that are on top. I have to use Deep Wash so that water covers all of the laundry. We are using the Extra High Spin .... however the clothes seems to be damp...comparing it to our front load LG Washer. The LG Front Load WM3470HVA does a great job of removing the dampness on the laundry. The top load washer does not shake the house compared to the front load washer. If your height is less than 5 ft 6 in......you will have a hard time getting out all of those clothes in the washer. This washer is deep...you might need a stepping stool to be able to retrieve all of the laundry if your height is less than 5 ft 6 inches. Since this washer does not have an agitator....it is best to put the dirtiest clothes at the bottom of the washer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer

Bluesfan 1/25/2024

We have had the LG washer for almost 2 months now and we could not be happier with how great this washer is. The large capacity is great and the programming functions are very useful and user friendly.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Metallic Clanking Noise during rinse cycle

APS80 1/23/2024

Overall I like this machine so far after only 6 uses but I am hearing a metallic clanking type noise when the machine is in the Rinse cycle and the tub is moving back and forth when set on Heavy Duty. Is this normal?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Seems pretty good so far

Washlady0288 1/19/2024

I mostly like the washer. I wish LG or the manual could give me more information about how the different cycles work because Im never sure which cycle to use. Im starting to think all the options are just marketing and Im better off just running a normal load and changing my options manually. That being said I love the large size although I hate running small loads now. Wish the washer was faster but it seems to clean pretty well. I dont think it gets pet fur off my clothes nearly as well as my 23 year old washer but using the deep wash option helps. My clothes do usually seem pretty clean when I take them out of the washer. I have also drastically reduced the amount of detergent Im using though so not sure if its the washer or using less soap that makes my clothes seem cleaner and softer lol. Probably both.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Big tub

JennDenn79 1/16/2024

Love the big tub in this washing machine. It is hard for me 53 to reach clothes at the bottom. This would be something to consider for people like me. I love that the app on my phone lets me know when the wash is complete. Very helpful for busy people or if youre not around the machine. I do wish that you could set a wash to start from your phone but otherwise you can set for a delayed start. Clothes seem clean when complete and there is a nice little tune that plays when its finished. It can be kinda loud when running but not for the entire time its running. Only during certain cycles do you hear it.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Quiet huge smart yet simple Happy Mom

Dukesladylili 1/15/2024

I bought my new LG washer and dryer and I am so happy I did I did a lot of research online and by word of mouth recommendations from many consumers and heard nothing but good things about LG especially RELIABILITY which was the most important factor for me in my decision. I love the smart feature on the LG app The best thing about this washer is the full stainless steel tub and its HUGE and I can still reach inside to get my closes out haha even though I am about 55. I did choose the option without the agitator because as a mother I do a lot of clothes and I wanted room. I was concerned with the cleanliness without the agitator and it cleans the clothes just find without it It does have different options for soiled cycles which I like too. Also I love the water plus feature because the new efficient washers only let you use so much water when you may need more to make sure the clothes really get clean and this washer does I love the different settings and how simple the controls are and how you can set them any way you want. I love that the lid locks while in use but you can pause a wash if needed to. Also the lid closes slowly so you dont have to worry about the lid slamming down on you like my old one did This thing is quiet and beautiful I hope to have this for a very long time
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Its okay I guess

tmiller12r 1/14/2024

Meh. Nothing special in my experience. Some common sense functions such as spin only since the original cycle didnt do well enough are not easily apparent. Engineers too clever for their own good.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

So far so good

Mb715045 1/10/2024

Bought this washer a year and a half ago and so far so good. Only reason not saying excellent is that other washers Ive had had problems after just a year of use.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Wowza

She69 1/7/2024

Wow what a large capacity washer. Love how you can run remotely.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Pros and Cons

RuthinAZ 1/6/2024

I bought this about three weeks ago and so far I am satisfied with the cleaning ability of the washer. Ive never had a washer that SENSES the weight of the load and automatically produces the correct amount of water. It seems to work out alright but sometimes it appears as if there is not enough water. I like the glass lid on top so that I can see what is going on. I like the music it plays when the load is finished as I didnt have any notice on my older washer. The options on the display are easy to use. The washer is bigger than my last one and I had to buy a step stool so that I could reach the bottom of the tub. That is a pain in the neck. I miss a Permanent Press setting on the washer and am still trying to figure out whether Normal or Delicate works better. I probably wont ever connect the washer to WiFi. I am past 65 and dont see the necessity of doing it. I believe its a generational thing.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Disappointing

MaryK45 1/6/2024

Actual workings of this product do not match the description. Pretty sure there is also an issue with the computer elements in the washer. Contacted customer service several times but little to no help provided. Would not arrange service call even though still under warranty without a $80 walk in the door fee. Ive always had good luck with LG products but with the response from LG on this one never again.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Quiet Short Cycles

Ironmike1845 1/4/2024

After running many different size loads of different fabric types I am quite pleased with this machine. I was surprised to see that the cycles for most normal loads are shorter than the machine we replaced. I am very impressed at how quiet the machine runs. The only thing I have found to be a little irritating is that getting the small liquid detergent receptacle out of drawer to empty the water is a little tricky. Other than that all is well.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

This Washer Will Break Only A Matter Of Time

JJL98 12/31/2023

Ive had this washer for 1 year and 2 months. Tried to do a load of laundry yesterday and there was no power to the machine. I checked my outlet and the breaker to make sure it wasnt tripped and the outlet has power meaning the issue is with the machine. Since they only offer 1 year warranties they do not cover this. They said a repair would cost $350. So I have been trying to figure out how to fix it on my own. I first watched video through LG and their entire video was about things being wrong that are not the washers fault. Then at the end they said if none of those work call us for a repair. I found some helpful YouTube videos however that told me the two main problems that would cause this issue. The first is the noise filter which I check and is fine. The next issue is the control board. So I am in the process of trying to replace the control board however I cannot remove this board for the life of me. It is clipped in in every spot and no matter how hard I try to unclip it I cannot. So I am unable to find the part number for the control or be able to replace it. After talking to a LG agent through chat they said they cannot provide me with the part number but I can check their parts website to find the replacement. However when I put my model number in on the website they say that it doesnt have any matches. This machine seems intentionally poorly constructed to force buyers to either go through them to replace or buy a new washer. Do not buy this washer and I do not recommend buying any appliances from this company.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Sorry I purchased.

Luika 12/30/2023

I purchased this washer about a month ago and I have had problems from the get. I have called customer service several times to no avail. I am seriosly considering sending it back. The little lights do not work. I tried a hard reset and that did not work.
Originally posted on lg.com

No, I do not recommend this product

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